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8 Healthcare Companies Doing Their Part to Help During COVID-19

ways to increase medication compliance

As you may know, Cureatr has been offering our Meds 360° medication management software solution on an open access basis to qualified healthcare providers on the front lines of the COVID-19 fight. We have also been offering a free patient population assessment to help organizations identify patients at risk of developing serious illness due to COVID-19 based on their medication profile and demographics. These offers are our way of trying to help alleviate some of the strain on the U.S. healthcare system during the health crisis. As our CEO Richard Resnick said, "We are contributing our team and technology to this effort to increase capacity and throughput so any American who needs urgent healthcare will be able to receive it."

Click here to watch the webinar, Payer Opportunities to Improve Medication  Management.

We are pleased to say that we are not alone. Many other companies are offering complimentary solutions and services to help make our front-line workers deliver superb patient care in the midst of the COVID-19 crisis. Here are eight of such companies and information about their offerings.

1. RexPay

The RexPay mobile app his designed to help patients understand, organize, and pay their medical bills in one place. The app can help providers accelerate patient payments while reducing staff workload, among other benefits.

During COVID-19, RexPay is providing free access for providers to its app. As the company states, "We know you're under an immense amount of pressure right now. Maybe you're facing a severe reduction in patient volume and need to enact cost-saving measures and recoup outstanding accounts receivable. Maybe you're facing a large influx of patients and calls, and your staff needs to focus on crisis response and not on payment reminders nor answering basic billing questions. We want to help you thrive through these challenges." Learn more

2. Elsevier

Elsevier describes itself as a global information analytics business specializing in science and health, although many people know the company as one of the leading publishers of science and health information. Elsevier publishes more than 2,500 digitized journals, including The Lancet and Cell, thousands of e-book titles, and many reference works, including Gray's Anatomy.

The company has announced a few offerings during the pandemic. In mid-March, it said it was making all research and data content on its COVID-19 Information Center available to PubMed Central and other publicly funded repositories for as long as necessary during the public health emergency. More recently, Elsevier launched a resource to aid healthcare workers on the front lines of managing the coronavirus crisis. Called the "COVID-19 Healthcare Hub," it provides free access to toolkits, expert insights, research resources, and COVID-19 guidelines.

In a press release, John Danaher, MD, president of global clinical solutions for Elsevier, said, "As clinicians manage high patient volumes, health systems and providers urgently need access to the latest evidence-based information. The Healthcare Hub is a tool to support the medical community during this crisis." Learn more

3. Medicus IT (MIT)

MIT is a managed services provider delivering specialized healthcare information technology (IT) services in areas including security and compliance, backup and disaster recovery, cloud migration and management, and support.

Throughout the pandemic, MIT has hosted an ongoing series of complimentary webinars. While some have touched on IT-related issues, many are unrelated to technology, instead focusing on timely issues pertaining to the pandemic. Programs have covered topics including the Paycheck Protection Program, Small Business Administration disaster relief, medical professional liability, telehealth, resuming clinical operations, and marketing. All of the webinars are recorded and available on the company's website. Learn more

4. Experian Health

Experian Health is the healthcare division of Experian, the consumer and business credit reporting company. The division provides a range of revenue cycle management products for claims management, payer contract management, and patient collections.

In the April, Experian Health announced it was making available a free list of COVID-19 and telehealth payer policy alerts for U.S. hospitals, medical groups, pharmacies, and specialty healthcare service organizations. These alerts are provided by commercial, Medicare, and Medicaid payers and summarize changes to medical coverage policies from those organizations.

In a press release, Jennifer Schulz, group president at Experian Health said, "Providers and payers are working nonstop adapting their systems to the many and immediate challenges created by COVID-19. The sheer volume of alerts reflects the level of change and innovation required to address a crisis of this magnitude. Many providers are relying much more on remote scheduling and telehealth tools to protect patients and staff and create order out of chaos. Experian Health believes offering a central, comprehensive policy alert list at no cost to all relevant organizations will simplify a time-consuming task, helping providers stay on top of information critical to their operations while they confront this crisis head on." Learn more

5. Prevounce Health

Prevounce Health develops software designed to help providers deliver preventative medical services, chronic care management, remote patient management (RPM), and diagnostic laboratory services.

The company recently announced the release of its Prevounce Remote Patient Monitoring software and connected patient device program. When providers use the Prevounce Remote Patient Monitoring platform, they gain access to processes, software, and devices (if desired) that allow them to deliver RPM services.

In conjunction with the launch of the platform, Prevounce announced the availability of a nearly no-risk program for 100 small- to medium-sized practices that wanted to implement RPM during the current health crisis. Prevounce is offering the first month of RPM services, including providing cellularly connected devices to patients, for free. Learn more

6. Orbita

Orbita provides voice and chat solutions for healthcare and life sciences sectors. These solutions include virtual health assistants and chatbots.

In mid-March, the company announced the availability of the Orbita COVID-19 Virtual Assistant to assist healthcare organizations in their response to COVID-19. This chatbot is designed to be integrated into existing websites with the intention of improving access to coronavirus-specific question-answering and screening tools.

As Orbita CEO Bill Rogers said in a press release, "We asked ourselves in recent weeks, 'What can we do to make a difference,' and we quickly arrived at a logical decision for our company. We're providing this COVID-19-specific chatbot free of charge to bring immediate support to organizations now scrambling to educate the public, provide rapid triage, and reduce infection risk, all within constraints of limited resources and rapidly changing circumstances."

The no-cost version is designed to educate patients and screen symptoms across web browsers with content from the CDC and other vetted sources. Learn more

7. Particle Health

Particle Health provides a simple and affordable way to connect to the U.S. health system through their HIPAA-compliant Application Programming Interface (API). Its solution enables digital healthcare technology providers to manage patient consent, and gives investigators, underwriters, and administrators a single point "clearinghouse" for clinical health data without the need for a third party.

Particle Health is currently offering its API at no cost for COVID-19-related efforts. The company's website states that technology providers can leverage the API to screen and triage patients for comorbidities associated with coronavirus, access data on a patient's histories to confirm tests results and clinical encounters to more easily determine if an individual is cleared to return to an office environment, and facilitate public health-level data querying. Learn more

8. Ride Health

Ride Health partners with healthcare organizations and transportation providers to manage transportation benefits, strengthen enterprise transportation programs, and drive intelligent transitions of care.

In late March, Ride Health announced a new program aimed at helping limit the exposure of independent ride-hail drivers and non-emergency medical transportation providers to passengers who have been exposed to COVID-19 patients or have themselves tested positive for the virus. Simultaneously, the program helps ensure the safety of passengers who still need to travel to and from life-sustaining treatment for other health conditions, such as cancer and heart disease. Learn more

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