For this month's employee spotlight, we spoke with Samantha Haskell. Sam works on Cureatr’s product team, collecting user feedback about how people use Cureatr’s solutions, their challenges and the problems they face, and then works to find creative design solutions to improve our users’ experience.
Originally from New Jersey, Sam graduated with her bachelor's degree in Marine Biology from Eckerd College in St. Petersburg, Fl and completed an immersive, 3 month, UX design course at General Assembly. She joined Cureatr about a year ago, bringing her expertise, positivity, creativity, and her love for plants to the team.
What is one favorite thing about your job?
I love speaking with our users and figuring out creative solutions to create a better product for them. When I do user research, I learn what challenges our users are having, not only with our products, but in their day to day. Then, I am in a position to figure out ways to improve what already exists in the product and what can make it better. Being able to improve the product for the betterment of our users is one of my favorite things.
What do you find most challenging about your job?
The most challenging thing about my job is that there are only so many hours in the day. There is so much we want to do and so much we want to deliver to our customers. Time and resource constraints make prioritization key for our team.
How would you describe Cureatr in 3 words?
Collaborative, Growth, Environment
Why do you like working for Cureatr?
I like the small, tight-knit community here at Cureatr. Everyone that works here is friendly. We all know each other well and I like that there is not a lot of bureaucracy that gets in the way of doing our job and moving the company forward. Everyone is available and willing to help you do what you need to do. I really like that.
What is your proudest moment at Cureatr?
My proudest moment at Cureatr was last fall when I ran a big customer satisfaction survey. The purpose of the survey was to get a baseline of how satisfied our customers are currently with our products. Because of the survey we started to prioritize different things we have to fix based off of it.
It was the first time we had done this and I was blown away by the response to it. Over 450 users that responded to it and it's by far the most user feedback we’ve collected at one time.
What is one thing unique about you that people would be surprised if they knew?
I think the fact that I used to work as a sea-turtle conservationist in Hawaii for a few of years is really surprising to people. Also, people tend to be very surprised by the fact that I'm the oldest of four for some reason.
What do you enjoy doing when you are not working?
I like to be outside and I love the water. So anything that is outdoors like hanging out in the park or going to the beach or just looking at the water. So being outdoors basically.
What is the first app you check in the morning? And why?
Instagram - I don’t like that I check it first thing in the morning, but I do. But often, if I'm waking up early for a workout class, then I don't have time so I’ll just look at the weather. It used to be StreetEasy but now that I found my apartment, I’m back to being hooked on the gram.
If you were a tree, what kind of tree would you be and why?
I’d be a coccoloba uvifera which is a Seagrape tree. I first learned about them in college, in a Marine Botany class, and we learned about how they are best adapted to live in hot, sunny, salty environments which I feel like I am also best suited for. So, when I learned about them, I was like, this guy is going to be my friend forever. I'm only going to live in places where the coccoloba uvifera lives, because that means I'll always be near a tropical beach. Not so true as of the past year and a half though.