Interview with Richard Resnick, Chief Executive Officer at Cureatr
The Health Information Management Systems Society’s (HIMSS) Global Conference & Exhibition is less than a week away. HIMSS19 is the leading health information and technology conference, bringing together 45,000+ professionals from 90+ countries for the education, innovation and collaboration they need to transform health through information and technology – all at one time, all in one place.
The conference offers healthcare professionals over 300 educational sessions, hundreds of special programs and endless networking opportunities. Coming off the release of their new medication management solution, Meds 360°, Cureatr will attend HIMSS19 to share their vision and demonstrate how their innovative solutions help further the mission of HIMSS – to better health through information and technology. We spoke with Cureatr’s CEO, Richard Resnick, to discuss Cureatr’s participation at this year’s conference.
1. What are you most excited for about HIMSS19?
Cureatr has attended HIMSS for a number of years but I believe HIMSS19 will be our most exciting year yet. 2018 was a transformative year for us during which we expanded our focus from secure messaging and care coordination to the critical and costly problems in medication management. The Cureatr platform has expanded to address the $528 Billion caused by suboptimal medication management through its newly launched Meds 360° capability. Meds 360° provides caregivers easily accessible, real-time medication data for over 265 million patients in the United States, in an easy-to-read longitudinal view, organized by drug categories to help combat issues with suboptimal medication therapy such as non-adherence, adverse reactions, unnecessary therapies, inappropriate dosage, and inadequate therapy. We are excited to unveil this new platform and our new vision to the health IT community at HIMSS.
2. This year’s theme is “Champions of Health Unite”, focusing on how different areas of the healthcare spectrum can come together to innovate the future of healthcare. Where do you see Cureatr’s place in this vision?
In my opinion, the number one champions of healthcare are the care providers. Our true mission is to care for the clinicians who dedicate their lives helping others but are underserved by the US healthcare system, and particularly by shoddy, hard-to-use technology that drives physician burnout. Because of this, patients – you, me and everyone we love – often cannot get the optimal care they need. We have the power, insight, and passion to help. Our main purpose is to give them tools and information that helps, not hinders, them from performing their job.
Another unsung hero of healthcare is the pharmacist, particularly when it comes to medication management. Current models have physicians and mid-level providers typically leading medication management and reconciliation processes. The problem is that physicians and other clinicians are primarily trained in diagnosis, treatment, and care for patients – they don’t have the time or the background to manage medication regimens over time. Pharmacists, on the other hand, are better equipped and prepared to manage patient medication usage. It’s what they’ve trained for. They are the experts. Many studies have been conducted showing drastic improvements in medication management when pharmacists are brought into the fold. We hope to amplify the groundswell already underway in healthcare, giving pharmacists – in partnership with prescribers – the necessary tools to combat the issues associated with suboptimal medication management.
Last, but certainly not least, are the patients and their families. We are improving their engagement and overall health by connecting them with their providers through real-time communication tools that allow them to be an active participant in their care. Patients are taking part in their own healthcare more and more, and we are firm believers that the more information they have about their care plans and medications, the healthier and happier they will be.
3. This year’s conference topics include Clinical Informatics & Clinician Engagement, Culture of Care & Care Coordination, Population Health Management & Public Health, and Telehealth. How do you think Cureatr can contribute to the future of healthcare in some of these areas?
I think that Cureatr can contribute to all of these areas. Let me focus on telehealth as it is such a big opportunity in healthcare right now. One of the biggest causes of medication errors, ADEs, and readmissions is poor communication between care transitions, namely after discharge. With the combined capabilities of our secure messaging, communication, and medication management platform, we allow for several, timely clinical interventions following discharge. For example, we can inform the care team if a patient didn’t pick up their medication, if the patient is in danger of an adverse drug-to-drug interaction, if they are at risk of dangerous use, and more. Using our secure messaging bridge, clinicians can coordinate with the care team and patient to the patient and avoid a potential medication related readmission or adverse outcome.
Clinician engagement is another vital area that Cureatr can positively influence. I recently read Atul Gawande’s article, Why Doctors Hate Their Computers, and was alarmed by the degree to which technology providers burden clinicians. Gawande notes - “A 2016 study found that physicians spent about two hours doing computer work for every hour spent face to face with a patient” and that “the average workday for physicians had grown to eleven and a half hours.” This has led to epidemic levels of clinician burnout and 40% depression amongst physicians. We want to give physicians their time back, so they can do what they love and do best, care for patients. We design ever product with clinicians in mind and aim to give them insight and information in ways that are imminently useful, mobile, and immediate.
4. What do you see as the biggest value of HIMSS to the healthcare community?
HIMSS brings a lot of value to the healthcare community, but I see their greatest contribution as providing the platform for executives, clinicians, and technology companies to come together to drive innovation for a better healthcare system. I've worked in technology my whole life but Cureatr is my first entry into healthcare. It shocks me how such a vital piece of our economy and our social well-being is so slow to innovate. Healthcare technology is at least 10 years behind other industries, and user experiences are 20 years behind.
With over 45,000 attendees from such a wide breath of backgrounds, I believe HIMSS provides a real opportunity for the healthcare IT market as a whole to be inspired by each other’s innovations so we all go off and make great products that not only empower clinicians and patients for a healthier society, but also are a delight to use.
5. What do you hope to get out of HIMSS19?
I truly believe that any provider not using Cureatr Meds 360° is at profound disadvantage. How can you care for your patients if you don’t reliably know all of the medications they are taking? That’s the standard situation across the US healthcare system. We see what’s in the EMR. We see the prescriptions we write. But we don’t see what other prescribers are doing. We don’t see whether the patient is picking their scripts up. And we make prescribing decisions every day based on this really imperfect understanding. Everyone out there probably has a story about having to step in to handle their loved one’s medication regime because the doc doesn’t know the whole story. Your loved one is fortunate to have you. Not everyone has someone like you.
So what I'm most looking forward at HIMSS is the opportunity to get this one-of-a-kind solution in front of as many people as possible because what matters to us here is patient safety. It’s tantamount here. This is going to save lives. I encourage everyone at HIMSS to meet with us and see for yourself.
If you would like to learn more about Meds 360° and meet with Cureatr, you can do so by clicking here. Cureatr will also be hosting a webinar, Optimizing Medication Management with Meds 360° on February 20th, register by clicking here.